1. Introduction
Welcome to My Solar Potential ("we," "our," or "us"). We operate the website mysolarpotenial.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit a solar savings inquiry.
By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our Service.
2. Information We Collect
2.1 Information You Provide Directly
When you request a solar savings estimate or contact us, we may collect:
- Full name
- Email address
- Phone number
- Home address or ZIP code
- Monthly electricity bill amount
- Home ownership status
- Any other information you voluntarily provide in forms or messages
2.2 Information Collected Automatically
When you visit our website, we automatically collect certain technical information, including:
- IP address and approximate geographic location
- Browser type and version
- Operating system
- Pages visited and time spent on each page
- Referring URL
- Device identifiers and screen resolution
2.3 Cookies and Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to enhance your experience, analyze site traffic, and understand where our visitors come from. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our Service may not function properly without cookies.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our solar savings calculator and related services
- Connect you with licensed solar installers in your area
- Send you your personalized solar savings report
- Respond to your inquiries and provide customer support
- Send you marketing communications (with your consent, where required by law)
- Analyze usage patterns to improve our website and services
- Comply with legal obligations and enforce our Terms of Service
- Detect and prevent fraud or other illegal activities
4. Sharing Your Information
We do not sell your personal information to third parties. We may share your information in the following circumstances:
4.1 Solar Installation Partners
When you request a solar quote, we share your contact information and property details with licensed solar installation companies in your area so they can provide you with accurate quotes. These partners are contractually obligated to use your information only to respond to your solar inquiry.
4.2 Service Providers
We may share your information with third-party vendors and service providers that perform services on our behalf, such as email delivery, analytics, customer support, and data storage. These parties are bound by confidentiality agreements and are not permitted to use your information for any other purpose.
4.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4.4 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Lead data submitted through our solar calculator is retained for up to 24 months from the date of submission, after which it is securely deleted or anonymized.
You may request deletion of your data at any time by contacting us at privacy@mysolarpotenial.com.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct inaccurate or incomplete information
- Deletion: Request that we delete your personal information
- Opt-out of marketing: Unsubscribe from marketing emails at any time via the unsubscribe link in any email
- Data portability: Request a machine-readable copy of your data
- Restriction: Request that we restrict processing of your data in certain circumstances
To exercise any of these rights, please contact us at privacy@mysolarpotenial.com. We will respond within 30 days.
7. TCPA Consent & SMS Communications
By submitting your phone number through our solar savings calculator or any lead form on our website, you expressly consent to receive autodialed and/or pre-recorded calls and text messages from My Solar Potential and our solar installation partners at the number provided, for the purpose of discussing your solar inquiry. Message and data rates may apply. You may opt out at any time by replying STOP to any text message or by contacting us at privacy@mysolarpotenial.com.
This consent is not a condition of purchase. You may still receive a solar quote without providing a phone number by contacting us via email.
8. Children's Privacy
Our Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately and we will take steps to delete such information.
9. Data Security
We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption for data in transit, encrypted storage, access controls, and regular security audits. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically. Your continued use of the Service after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have any questions about this Privacy Policy, please contact us: